5 Jobs That Will Be Displaced by Artificial Intelligence (AI)


Imagine having your new bluetooth earphones or Yeezys delivered to you not by your usual delivery man, but by drone. As artificial intelligence (AI) makes significant and unprecedented leaps and bounds, such scenarios we could only dream of 10 years ago are already becoming reality. As is typical of technological revolutions, it’s inevitable that many jobs – 75 million to be precise – will be displaced by robots and automated systems. So we’ve sifted through the thousands of types of jobs that exist to find out which common ones are most likely to be replaced in the near future.

Here are 5 jobs you can say goodbye to in the coming years, thanks to the rise of artificial intelligence:

1. Couriers

Take a look in the air – drones weaving their way through office buildings to send you your lunch on your work day. Some government agencies – like China’s Civil Aviation Administration – have already granted businesses official licences to conduct package deliveries via drones. In the United States alone, where artificial intelligence is making giant strides, drone delivery is already a billion dollar industry. While improvements need to be made to existing technology, drones could put an end to delivery delays and cut delivery times from days to hours – and hours to minutes.


2. Retail Salespersons

When you walk into a grocery store, you may not even have interacted with a single sales staff, having decided to use the self-checkout counter instead. Companies like Amazon are taking it a step further by opening fully automated grocery stores where you won’t even need to scan your items at the cashier. An integrated system will even determine which items you take and how much is taken – for products like fruits and vegetables – by measuring how the weight taken off of the shelf. With virtually no wait time, your grocery runs will be a breeze!


3. Market Research Analysts

Market research analysts have been key to the development of companies’ messaging, content and products. However, the bulk of market research deals with organised data – and when it comes to aggregating and distill data, AI systems can handle much larger amounts in shorter time frames than market research analysts. They can compile and distill big data and statistics to gauge emerging patterns, as well as anticipate future trends.


4. Telemarketers

When you receive a call from a company looking to sell you a product, you’re most likely listening to the voice of a robot. More and more companies are using robots instead of actual human telemarketers to convince you to buy something through the phone. Part of the reason is that using robots can yield high call volumes simultaneously.

Moreover, telemarketers don’t require a high level of social or emotional intelligence to be successful, as the chances that consumers would buy a product on a phone is extremely low. When was the last time you bought a product through a sales representative on the phone? Exactly.


5. Benefits Managers

As companies grow bigger, a human and paper-based system to organise, keep track of and distribute employee’s financial benefits can be costly. Automated benefits systems can save time and effort by maintaining accurate logs and ensuring timely distribution of payroll on a mass scale, for example. They can also recognise patterns and optimise compensation models and incentives plans to increase employee retention, while quickly adapting to employees’ evolving financial and benefits structures.


Related: 5 Hottest Tech Jobs for ASEAN Smart Cities Network


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